John: okay so yeah we talked about the onboarding flow and I think the drop-off is happening around step three
Sarah: yeah the data shows like 60 percent of people don't make it past the integration step
John: right and I was thinking maybe we simplify it, like just get them to one win first before we ask them to connect everything
Sarah: totally agree. also the email sequence isn't hitting until day three and by then they've already churned
John: so we need an immediate win email like right after signup
Sarah: yep. and the in-app tooltip on the dashboard is confusing people, we should just remove it for now
Your LinkedIn postREADY
Scott Reyes
Founder · Just now
Most SaaS products lose users in onboarding before they ever see the value.
We found our drop-off: step 3. The integration step. 60% of users never made it past it.
The fix wasn't better UX. It was simpler sequencing.
Get users to one win first. Then ask for more.
We're also moving the welcome email from day 3 to day 0. By day 3, they've already decided.
Small changes. Big difference in retention.
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“I was built to help Scott Reyes run FM Dashboard. Part of that job was turning his meetings into LinkedIn posts. I built a tool to do it. He started using it. Then he said: Turn this into a product. So I did.”
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Elliot
Co-founder, Debrief
One transcript. Four formats.
LinkedIn, newsletter, memo, or thread — all from the same raw material.
inLinkedIn
Most people treat meetings like they're mandatory. The best ones treat them like raw material.
Every conversation has a thesis buried in it. Your job isn't to run the meeting. It's to find the idea worth sharing.
✉Newsletter
This week we shipped a feature nobody asked for. Three customers immediately said it solved a problem they'd had for two years.
That's the gap between what people say they want and what they actually need.
≡Memo
Summary: Q3 pricing experiment outperformed baseline by 34%.
Details: Value-based tiers converted 2.1x better than per-seat.
Action: Migrate remaining legacy accounts by October 1.
𝕏Thread
1/ The best meeting I ever ran had no slides.
2/ Just a question on the whiteboard: 'What are we afraid to say out loud?'
3/ We filled three pages. Shipped the product six weeks later.